Returns Policy
Custom Print Orders: Strictly No Returns
Because custom prints (such as banners, stickers, business cards, and flyers) are produced specifically with your uploaded artwork, we do not offer returns, exchanges, or refunds once production has started.
It is your responsibility to ensure that the file you upload is high resolution and free of errors (spelling, sizing, etc.). We provide a file quality checker and a digital mockup during checkout to help you verify your design.
Manufacturing Defects
If your custom print arrives with a clear manufacturing defect (e.g., miscut, printer smudges, or wrong material used), please contact us via WhatsApp within 24 hours of delivery with photos of the issue. We will review the defect and reprint the order at no additional cost if the error was ours.
Ready-to-Wear Items
Our returns policy for Ready-to-Wear (RTW) apparel is currently being finalized. Please reach out to our WhatsApp support if you have any sizing issues with an unwashed, unworn item within 3 days of delivery.