Frequently Asked Questions
Everything you need to know about ordering from Tiki Concepts.
How long does custom printing take?
Turnaround times vary by product. Business cards and flyers typically take 2-3 days, while complex merch can take up to 7 days. You'll see estimated times for each product before ordering.
Do I need to be a designer to order prints?
Not at all! You can use our templates, upload your own artwork, or chat with us on WhatsApp if you need design assistance.
How does delivery work?
Delivery isn't charged at checkout. After you pay, message us on WhatsApp with your order ID and we'll agree your delivery cost and production time. We deliver anywhere in Nigeria, and delivery takes at least 2 days.
Can I return a printed item?
Because custom prints are made specifically for you using your uploaded files, we cannot accept returns unless there is a clear manufacturing defect. Please double-check your proofs before confirming your order!